Terms & Conditions
Effective Date: 8 August 2025
Welcome to Snigur AI ("App", "we", "us", or "our"). By installing or using the Snigur AI app through your Shopify store, you ("Merchant", "you", or "your") agree to be bound by these Terms and Conditions ("Agreement").
If you do not agree to these Terms, do not install or use the App.
1. About Snigur AI
Snigur AI is a Shopify app that allows you to bulk-edit product titles, descriptions, and images using AI. The app supports customizable prompts, multiple model selections, and includes a backup and revert feature. Usage-based billing and a subscription model apply.
2. Shopify Access and Authorization
To use the App, you must have an active Shopify store and grant the App the necessary permissions. This includes access to your store's product catalog, store metadata, and user identity.
By installing the App, you authorize us to interact with your Shopify store as needed to provide services.
3. Subscription and Billing
Snigur AI is offered as a Free Plan and a Pro Plan:
- Free Plan: Limited to 10 products per batch, 30-day backup retention, basic AI processing. No monthly fee or usage charges.
- Pro Plan: $25/month recurring subscription plus usage-based charges. Unlimited products per batch, 90-day backup retention, advanced AI processing with 3-day free trial.
Usage-Based Charges (Pro Plan Only)
Pro Plan customers are charged for AI processing usage in addition to the monthly subscription:
- Text Processing: $0.20 per product when title or description is processed
- Image Processing: $0.10 per image processed or enhanced
- Monthly Cap: Usage charges are capped at $200 per month to protect against unexpected costs
- Trial Period: Usage charges apply during the 3-day free trial period
All billing is processed through Shopify's secure billing platform using GraphQL APIs for subscriptions and usage records.
You agree to pay all applicable fees. Failure to pay may result in suspension or termination of your account. Plan downgrades are deferred until the end of your current billing cycle.
4. Usage Limitations
You agree not to:
- Use the App for illegal, harmful, or fraudulent purposes
- Submit or generate adult, violent, or offensive content
- Bypass access controls or reverse engineer the App
- Misuse our backup system or AI models to overload our infrastructure
We reserve the right to suspend or terminate access without notice if these Terms are violated.
5. Intellectual Property
The App, its design, software, documentation, and branding are our intellectual property. All rights not expressly granted are reserved.
You retain all rights to your own Shopify product data and content. We do not claim ownership of your original or AI-modified product data.
6. Data and Privacy
We collect and process store information, AI prompt configurations, product data, and logs as outlined in our Privacy Policy.
You acknowledge that we may transmit and store data via third-party services (e.g., AI model providers, cloud hosting, analytics) subject to applicable data protection laws.
7. Backups and Data Retention
We offer automatic backups of product content before applying AI edits:
- Free Plan: 30 days
- Pro Plan: 90 days
After this period, backups are permanently deleted. We are not liable for data loss due to failed backups, expiration, or misuse.
8. Termination
You may uninstall the App at any time to stop further billing and data collection.
We may suspend or terminate your access:
- For violations of these Terms
- If required by law or third-party platform (e.g., Shopify)
- In case of non-payment
After termination, we may delete your stored configuration and backups in accordance with our data retention policy.
9. Warranty Disclaimer
Snigur AI is provided "as is" and "as available" without warranty of any kind, express or implied. We do not guarantee:
- The accuracy of AI-generated content
- Uptime or availability of the App
- Compatibility with all Shopify themes or setups
You are responsible for reviewing AI-generated content before publishing.
10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Any indirect, incidental, or consequential damages
- Data loss or corruption
- Business interruption or lost profits
Our total liability under this Agreement will not exceed the fees paid by you in the past 3 months.
11. Indemnification
You agree to indemnify and hold harmless Snigur AI and its affiliates from any claims, damages, or liabilities arising from your:
- Use or misuse of the App
- Violation of these Terms
- Violation of applicable laws or third-party rights
12. Changes to Terms
We may modify these Terms at any time. If we make material changes, we will notify you via email or in-app notice. Continued use of the App after changes constitutes your acceptance.
13. Governing Law
These Terms are governed by the laws of Ukraine.
14. Contact Us
For questions or support, contact us at:
Snigur AI Team
Email: support@snigurai.com
Website: https://snigurai.com